From the germ of an idea into a twenty-year journey; in February 2003 Henchards was established. What did we plan, how did it turn out and what’s next?

Henchards’ Director, Ian Parker, tells the story, “I don’t come from a family of entrepreneurs, nor did I harbour grand plans of business ownership when I was a lot younger. I lacked a ‘guiding’ hand when it came to work and business. As a consequence, I had always made ‘what next?’ decisions as each opportunity or obstacle presented itself. Whether through luck, judgement or otherwise I started the business having just left Orange, where for four years I led the multi award-winning customer service team, with an itch to do something differently.

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