Good practice tells us we should have business continuity plans so that in the event of a problem affecting the business we can continue trading with as little impact as possible.

One of the scenarios in a good business continuity plan is to assess the consequences and mitigate the negative effects of key people being unavailable – including the business owner(s).  For a small to medium size business one of the critical points of failure is the owner.  Take them out of the operation, even for a short time, and the impact can be severe and sometimes long-lasting.

read more