Good practice tells us we should have business continuity plans so that in the event of some problem affecting the business we can continue trading with as little impact as possible.

One of the scenarios in a good business continuity plan is to assess the consequences and mitigate the negative effects of key people being unavailable – including the business owner(s). For a small to medium size business one of the critical points of failure is the owner. Take them out of the operation, even for a short time, and the impact can be severe and sometimes long-lasting.

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